Terms of use

Cremeria-vienna.gr is an online store for the exhibition and distribution of products via the Internet, based in Rethymnon. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of our company’s online store, located at https://cremeria-vienna.gr. Make sure that you accept the following terms and conditions, because your further use and browsing of the above website cremeria-vienna.gr implies your explicit and unconditional consent and their consent.

Terms

Cremeria-vienna.gr reserves the right to unilaterally modify or renew these terms and conditions of transactions, which take place through its online store, according to the needs and methods of transactions. Cremeria-vienna.gr undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store. Please note that the change of terms does not include orders that you have already submitted.

Limitation of Liability

Cremeria-vienna.gr does not provide any guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability.
The online store cremeria-vienna.gr does not bear any responsibility for technical problems that may arise to users when they attempt to access the site and during it and are related to the operation or compatibility of their own infrastructure that uses the site. Also, cremeria-vienna.gr does not bear any responsibility for acts or omissions of third parties and especially for unauthorized interventions of third parties in products and / or services and / or information available through it.

Intellectual property rights

The cremeria-vienna.gr website is the official website of our company. All content on the website, which is published, including images, graphics, photos, drawings, texts, services and products is the intellectual property of the company and is protected in accordance with the relevant provisions of Greek law, European law and international conventions.
Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, download, editing, resale, creation of production works or misleading the public about the real provider of the content of the sites is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or for commercial or other purposes is permitted only with the prior written permission of our company, or any other legal holder of the above copyrights.
The names, images, logos and insignia that represent cremeria-vienna.gr and / or third parties that have entered into contracts with them, as well as their products or services, are exclusive marks and insignia of our company or the above third parties and are protected by Greek, EU and international trademark law and industrial and intellectual property and unfair competition
In any case, their appearance and appearance on the website cremeria-vienna.gr should in no case be construed as a transfer or assignment of their license or right of use.

User obligations

The users of the website cremeria-vienna.gr accept that they will not use the online store of our company for sending, publishing, sending via e-mail or otherwise transmitting any content that is illegal, harmful, threatening, offensive, annoying , defamatory, defamatory, vulgar, obscene, defamatory, violates someone else’s privacy, shows empathy or expresses racial, ethnic or other discrimination, may harm minors in any way, does not infringe any proprietary secret, such as contractual or managerial relationships (such as confidential information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements).

Cremeria-vienna.gr makes every effort to provide high quality services. However, price errors and by-products may not be ruled out and there is no guarantee that there will be no downtime or “human” errors when updating / displaying the price of a product. For the safety and effectiveness of your purchases, we invite you if you find that a product is offered at an unusually low or high price in relation to its market value, before placing your order, contact us by phone or via the website email form.
When registering your order, you will receive an automated e-mail stating the details of your order.
In case a problem is pending in your order, then a corresponding e-mail will be sent to you. Alternatively, we will contact you on the phones you have given us when registering or registering the order on our website.

Cancellation Policy – Returns – Cancellations

Order cancellation

The order can be canceled in the following cases:
Before completing the order, during the online ordering process you can “return” and remove the quantities of products from your cart by clicking the “remove” button.
If the online order has been completed, but the product has not been shipped yet, you can call us during store hours and one of our partners will cancel your order. The cancellation does not take place unless a relevant confirmation is sent by the COMPANY via e-mail to the customer.
If the online order has been completed and shipped, it cannot be canceled.
After receiving the product, call us explaining the reason why you want to cancel the order. One of our partners will serve you immediately and will inform you about all your options.
In case your order has been completed electronically and you want to cancel it, contact us to provide your order details within one day from the date of the order.